Please choose on the appropriate link below for details on specific questions:
- Refund Policy: https://juoshiroart.com//policies/refund-policy
- Terms of Service: https://juoshiroart.com//policies/terms-of-service
- Shipping Policy: https://juoshiroart.com//policies/shipping-policy
Where and how do you ship?
All orders are shipped via FedEx or UPS Ground. At this time I am only able to ship artwork to addresses in the U.S. and Canada.
What is the turnaround time for shipping?
Please allow one week to ten days to receive your order. Holiday periods may result in longer shipping times.
How much is shipping?
Shipping on all original paintings and prints is included in your purchase. There is no additional charge.
Can you ship to a third party?
Yes, simply indicate the recipient and their shipping address when checking out.
What about Returns & Exchanges?
Every order is handled with care. I want you to be 100% satisfied with your purchase. If for any reason you are not, I offer a full refund. Refunds must be requested within 14 days of receiving your order. You are responsible for return shipping. The artwork must be returned in the same condition in which it was received and in the same packaging.
What if I have other questions about placing an order?
I’m happy to work with clients to answer questions or discuss a purchase. Please contact me through this form on my site, OR email me at firstname.lastname@example.org or call me (747) 287-6550.