FAQ

Please choose on the appropriate link below for details on specific questions:

FAQ

Where do you ship?

At this time I am only able to ship artwork to addresses in the U.S. and Canada. 

What is the turnaround time for shipping?

Packages are usually ready for shipping 5-10 days after your place your order. Please allow 7-14 days after shipping to receive your order. Holiday periods may result in longer shipping times. 

How much is shipping?

Shipping on all original paintings and prints is FREE on all orders.

Can you ship to a third party?

Yes, simply indicate a different name and shipping address during checkout.

What about Returns, Exchanges and Refunds?

Every order is handled with care. I want you to be 100% satisfied with your purchase. If for any reason you are not, I offer a full refund. Refunds must be requested within 30 days of receiving your order. You are responsible for return shipping.The artwork must be returned in the same condition in which it as received and in the same packaging when possible. Damaged items require 7 days notice after receipt and documentation. Please see here for more information. 

What if I have other questions about placing an order?

 I’m happy to work with clients to answer questions or discuss a purchase. Please contact me through this Contact Form 

or email me at info.juoshiro@gmail.com

or call me (747) 287-6550.